I have 1 set existing out off:
- Soundbar Arc Ultra
1 Woofer Sub 4
2 Surround speaker Era 300.
The Sonos app is installed on my I-pad with IOS version 26.5.2.
All microphones on the Sonos equipment are open.
The App has the right to use the micro phone on the Ipad
Everything is working fine besides TheTrue Play option to finetuning the room acoustics
This feature of the app comes with an error report in the 3rd stage, when I try to do the Trueplay finetuning.
Enclosed the print screens of the steps starting the True play test,
First step: instruction to hold your device at eye level towards the Telly + continue with next step
Second: Instruction to sit at your favorite position when watching television + continue with next step.
Third screen there is a screen flash ending in an error report telling you that something went wrong, “we could not finetune your Livingroom. Please Try again”
Also when you try again, each time it will end with this error message,
Please help so I can finetune the acoustics in my Livingroom as offered.
I enclose 3 PDF files with print screens.
Unfortunately there is no option on this page to enclose print screens - PDF files
