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Several SONOS systems on same account

  • 3 December 2017
  • 3 reacties
  • 58 Bekeken

At home very happy with my Sonos system, I want to install now aswell Sonos system at our second residence. Tried to install it but it failed all the time. I used my same account. I tried via WIFI, and cabled - does not work

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3 Reacties

Reputatie 7
Badge +2
What kind of network are you trying to associate your 2nd Sonos household to? Brand and model of the router?
You are sure you are connected to the correct wifi when going through the setup? Not that you are by accident connected to a hotspot or guest wifi?
Proximus home gateway (same model as at my home) - i am sure to be connected on my wifi - tried aswell with cable - did not work - tried new sonos at home (there he connects without any problem) - do i need to create a new account ?
Reputatie 7
Badge +2
No, no new account is needed, sounds like an issue with this modem that Sonos is not found when you are connected to the correct wifi.
Rebooting the modem might sometimes solve issues.
Else i would recommend to give us, or Proximus a call to troubleshoot/solve the issue.